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Fast Forward
the Interpreter, Post-Conference 2010
Nolan executive vice president Rod Travers
Revenue Down, Claims
Up, Expenses Flat-Oh, My!
Nolan Newsletter, Fourth Quarter 2010
Nolan vice president Ed Fenwick
New Technologies for
Sales & Services
Nolan Newsletter, Fourth Quarter 2010
Nolan executive director Ben DiSylvester
Beyond Data: From
Analytics to Action (Part II)
Nolan Newsletter, Fourth Quarter 2010
Nolan senior consultant Mike Meyer
Lessons to Remember
as Merger and Acquisition Activity Increases
Nolan Newsletter, Fourth Quarter 2010
Nolan executive vice president Steve Discher
Work Isn't Getting
Any Easier
Nolan Newsletter, Third Quarter 2010
Nolan executive director Ben DiSylvester
"Show Me" Change
Management
Nolan Newsletter, Third Quarter 2010
Nolan senior consultant Craig Loughrige
Putting "Benefit"
Back in Cost-Benefit Analysis
Nolan Newsletter, Third Quarter 2010
Nolan senior consultant Eugene Reagan
Beyond Data: Getting
the Most From Business Analytics (Part I)
Nolan Newsletter, Third Quarter 2010
Nolan senior consultant Mike Meyer
Strategic
Priorities Persist
Nolan Newsletter, Third Quarter 2010
Nolan practice development director Steve Callahan
The Benefits
of Payment Electronification
Nolan Newsletters, Second Quarter 2010
Nolan vice president James Dean
Self-Service Adoption
Nolan Newsletter, Second Quarter 2010
Nolan senior vice president Ed Fenwick
An Interview with Parker Rush
the Interpreter, Spring, 2010
Nolan chairman & CEO Dennis Sullivan
What Does Unified Communications Mean?
Insurance Networking News’ Insurance Experts' Forum/Blog,
April 1 2010
Nolan senior consultant Terri Butler
An Interview with Joe Nagle
the Interpreter, Winter, 2010
Nolan chairman & CEO Dennis Sullivan
2010: No Big Thing
the Interpreter, Winter, 2010
Nolan executive vice president Rod Travers
Psst, Pass It Down
Insurance Networking News’ Insurance Experts’ Forum/Blog,
March 16, 2010
Nolan executive vice president Kim Wilkes
The Cost of Quality
Insurance Networking News’ Insurance Experts’ Forum/Blog,
February 18, 2010
Nolan senior consultant Clay Ricord
A New Breed of CIO
Insurance Networking News’ Insurance Experts’ Forum/Blog,
February 4, 2010
Nolan senior consultant Craig Loughrige
Characteristics of Successful Companies
Nolan Newsletter, First Quarter 2010
Nolan Executive Director Ben DiSylvester
Elegant
Design Speaks for Itself
Nolan Newsletter, First Quarter 2010
Nolan executive vice president Rod Travers
Success is Customer Perception
Insurance Networking News’ Insurance Experts’ Forum/Blog,
January 7, 2010
Nolan senior consultant Hayden Jones
It's What We Don't See
Insurance Networking News’ Insurance Experts’ Forum/Blog,
December 22, 2009
Nolan senior consultant Ron Zimmer
Loss Control: An Oft Overlooked Key to Unlocking Profits
IASA's the Interpreter, Fall 2009
Nolan executive vice president Steve Discher and Nolan Senior
consultant Greg Madsen
The CEO Challenge: The Future and a Look Back
IASA's the Interpreter, Fall 2009
Nolan chairman & CEO Dennis Sullivan
Imprimatur: The Imperative for Improvement
Insurance Networking News’ Insurance Experts’ Forum/Blog,
December 9, 2009
Nolan senior consultant Greg Madsen
Survival of the
Fittest
TechDecisions, November 2009
Nolan vice president Jim Dean
Strategy is not a Project
Insurance Networking News, Insurance Experts’ Forum/Blog,
November 11, 2009
Nolan senior vice president Ed Fenwick
That Doesn't Work Anymore
Nolan Newsletter, Fourth Quarter 2009
Nolan senior vice president Ed Fenwick
The Hunt for Easter Eggs
Insurance Networking News, Insurance Experts’ Forum/Blog,
October 1, 2009
Nolan senior consultant Clay Ricord
Your Attention Please: Insurance CIOs Must Focus on Core Capabilities
and Minimize Distractions
Insurance & Technology, August/September 2009
Nolan executive vice president Rod Travers
Keynotes Address: Education, Motivation, and Leading in Times
of Crisis
IASA's the Interpreter, Post-Conference 2009
Nolan chairman & CEO Dennis Sullivan
Defying the Downturn
IASA's the Interpreter, Post-conference 2009
Nolan executive vice president Rod Travers
How to Avoid
Winning the Battle and Losing the War
Insurance Networking News, September/October 2009
Nolan senior consultant Linda Bambacus
The Art of the Possible
Insurance Networking News Online, September 2009
Nolan consultant Clay Ricord
Customized Service
LOMA Resource Magazine, September 2009
Nolan executive vice president Steve Discher
Leveraging the Claims Transaction for Competitive Advantage
Insurance & Technology, August/September 2009
Nolan consultant Larry Wood
Reaping the Benefits of Parkinson’s
Law
IASA the Interpreter, Summer 2009
Nolan practice development director Steve Callahan
Not All Customers Are Equal: The Case for Differentiated Service
I&T Daily, May 26, 2009
Nolan executive vice president Steve Discher
Choices for Customers Drive Success
IASA the Interpreter, Spring 2009
Nolan chairman & CEO Dennis Sullivan
One Size Fits All, or Does It?
Nolan Newsletter, Second Quarter 2009
Nolan senior consultant Hayden Jones
Why Wait Until Now?
Nolan Newsletter, Second Quarter 2009
Nolan senior consultant Larry Wood
Characteristics
of Successful Mid-Size Insurers: Part 2
Nolan Newsletter, Second Quarter 2009
Nolan executive vice president Steve Discher
Accelerating
Underwriting Profitability
Nolan Newsletter, Second Quarter 2009
Nolan vice president Jim Dean
Looking
Ahead: The Industry in 5 Years
LOMA Resource, March 2009
Nolan practice director Steve Callahan
Riches Revealed
Insurance Networking News, February 2009
Nolan vice president Merit Smith
Forecast
for 2009
LOMA Resource, January 2009
Nolan practice development director Steve Callahan
Riding the Income Rapids
InsuranceNewsNet Magazine, January 2009
Nolan practice development director Steve Callahan
Jumpers
TechDecisions, December 2008
Nolan executive vice president Rod Travers
A Meeting of the Minds - Part 2
IASA the Interpreter, Post-Conference 2008
Nolan chairman & CEO Dennis Sullivan
It's Still About the Customer
Nolan Newsletter, Fourth Quarter 2008
Nolan senior consultant Clay Ricord
A Decade of Change in Insurance IT
Insurance & Technology, November 2008
Nolan executive vice president Rod Travers
Game Plan
TechDecisions, October 2008
Nolan senior consultant Eugene Reagan and executive vice president
Rod Travers
The Changing Face of the IT Workforce
Insurance Networking News, June 2008
Nolan executive vice president Rod Travers
Are We Facing a Talent Bomb?
LOMA Resource, August 2008
Nolan practice director Steve Callahan
Insurance Industry Poised for Growth Through Innovation
Insurance Networking News, June 2008 (online
article)
Nolan practice director Steve Callahan
A Meeting of the Minds - Part 1
IASA the Interpreter, Summer 2008
Nolan chairman & CEO Dennis Sullivan
Competitive Advantage Through Transformational Leadership
IASA the Interpreter, Spring 2008
Steve Callahan, Nolan practice development director
CIO Roundtable Adding Strategic Twist to This Year's Program
IASA Daily News, June 2008
Nolan executive vice president Rod Travers is featured
Bridging the Age Gap
Insurance Networking News, June 2008
Nolan practice development director Steve Callahan
Prime Time
Best's Review, May 2008
Nolan practice development director Steve Callahan
Full Speed Ahead
IASA the Interpreter, Winter 2008
Nolan executive vice president Rod Travers
Customer-Centric Differentiation: The Key to Market Success
LOMA Resource, April 2008
Nolan practice development director Steve Callahan
Agents Are Customers, Too
Best's Review, March 2008
Nolan practice development director Steve Callahan
Forging Lasting Alliances
Insurance Networking News (Virtual Watercooler e-Newsletter),
March 2008
Nolan executive vice president Rod Travers
Putting the Pieces In Place
TechDecisions, February 2008
Nolan executive vice president Steve Discher
Differentiating Factors
IASA theInterpreter, Fall 2007
Nolan chairman & CEO Dennis Sullivan
Handle With Care
TechDecisions, November 2007
Nolan executive vice president Rod Travers
Identifying the Elite
Insurance & Technology Magazine, November 2007
Nolan executive vice president Rod Travers
Today's
War Over Talent and What To Do About It
Nolan Newsletter, Fourth Quarter 2007
Steve Discher
The Path Less Traveled
IASA theInterpreter, Post-Conference 2007
Nolan executive vice president Rod Travers
Getting It Right
TechDecisions, September 2007
Nolan executive vice president Rod Travers
On a Clear Day...
TechDecisions, August 2007
Nolan senior consultant and practice development director Steve
Callahan
Town Hall Explores Solutions for Effective IT in the Corporate
Landscape
IASA Daily News, June 2008
Nolan executive vice president Rod Travers
Life and Annuity Industry Uses Technology to Grow
Insurance Networking News, June 2007
Nolan's Life & Annuity Survey is highlighted in the "Statistically
Speaking" section of INN.
Need for Self-Service: Insurers and Consumers May Not Agree
Insurance Networking News, June 2007 (online article)
According to Nolan's Life & Annuity Survey Findings, insurers
named e-signatures and online applications; document management,
workflow and imaging; and Web self-service for distributors
and/or customers (portals) as the technology strategies they
are very likely or likely to implement.
Where Are We?
TechDecisions, May 2007
Nolan executive vice president Rod Travers
Strategic
Priorities in Transition
LOMA Resource, May 2007
Nolan practice development director Steve Callahan
From Me To You
Insurance & Technology, May 2007
Nolan executive director Ben DiSylvester and Nolan senior consultant
Bob Cecchini
Insurers Are Making Business More Personal
Insurance & Technology, April 2007 (online article)
Nolan chairman Ben DiSylvester
Making Sense of Shifting Priorities
Nolan Newsletter, Second Quarter 2007
Nolan's chairman Ben DiSylvester
The Key of E
TechDecisions, April 2007
Nolan executive vice president Steve Discher
A New Approach for a New Year: "Wait and See" or Leading Edge?
IASA Interpreter, Winter 2007
Nolan executive vice president Rod Travers
9 Ways
to Share Knowledge for Gain
Best's Review, March 2007
Nolan senior consultant Mike Bondura
Contact Us for reprints)
Insurer Gives Discount to Customers Using Online Service
Insurance Networking News, March 2007(online article)
Nolan's Life & Annuity Survey is highlighted in this article.
The Survey Results find that insurers named e-signatures and
online applications; document management, workflow and imaging;
and Web self-service for distributors and/or customers (portals)
as the technology strategies they are very likely or likely
to implement.
Unmet Expectations
TechDecisions, January 2007
Nolan executive vice president Rod Travers
Survey: Insurers Moving Forward With New Technologies
Insurance Networking News, January 2007 (online article)
Nolan's Life & Annuity Survey is highlighted in this article.
The report concludes that technology remains an important strategic
enabler to business growth and profitability. Insurers have
a desire to extend into the world of Web-based services, electronic
data collection and electronic delivery as more companies incorporate
these features into their core capabilities.
Wireless, Real Time And Online
Insurance & Technology, January 2007 (online article)
Nolan executive vice president Rod Travers
The
Re-Emerging Need For Speed
Nolan Newsletter, First Quarter 2007
Nolan executive vice president Steve Discher
Transforming
Call Centers to Claims Centers
Nolan Newsletter, First Quarter 2007
Nolan senior consultant Larry Wood
Strategic
Priorities Transitioning to Greater External Focus
Nolan Newsletter, First Quarter 2007
Nolan practice director Steve Callahan
Ready, Set, Go?
Best's Review, November 2006
Nolan vice president Merit Smith
Made From the Finest Ingredients
TechDecisions, November 2006
Nolan executive vice president Rod Travers
Hype or High-Impact?
IASA theInterpreter, Post-Conference 2006
Nolan chairman & CEO Dennis Sullivan
Is Your 'Continuous Improvement' Really Continuous?
IDMA Quarterly, Fall 2006
Nolan executive vice president Kim Wilkes
5 Strategies
to Clear Backlogs
Best's Review, October 2006
Nolan practice director Steve Callahan
At What Price?
TechDecisions, September 2006
Nolan senior consultant Saul Swartout
Enhancing the Enterprise
Insurance & Technology, August 10, 2006
Nolan executive vice president Rod Travers
Preserver Group's Three C's
IASA theInterpreter, Summer 2006
Nolan chairman & CEO Dennis Sullivan
Making
Sense of Claim Outsourcing Opportunities
Nolan Newsletter, Third Quarter 2006
Nolan senior consultant Larry Wood<
It's
Elementary, My Dear Watson
Nolan Newsletter, Third Quarter 2006
Nolan senior consultant Clay Ricord
Back
To Basics, Rudy's Way
Nolan Newsletter, Third Quarter 2006
Nolan chairman & CEO Dennis Sullivan
Who Are
"They?"
Nolan Newsletter, Third Quarter 2006
Nolan senior consultant Hayden Jones
What
Were You Thinking?
Nolan Newsletter, Third Quarter 2006
Nolan executive vice Kim Wilkes
Business/IT Relationship Continues in Spotlight
Nolan Newsletter, Third Quarter 2006
Nolan executive director Ben DiSylvester
Is Your "Continuous Improvement" Really Continuous"
Philadelphia Chaptergram, June 2006
Nolan executive vice president Kim Wilkes
Out and About
TechDecisions, May 2006
Nolan executive vice president Rod Travers
Tough Calls
Insurance & Technology, December 23, 2005
Nolan senior consultant Bob Cecchini
A Time for Innovation
IASA Interpreter, Post-Conference 2005 Issue
Nolan executive vice president
Rod Travers
Coming Up to Speed
TechDecisions, October 2005
Nolan executive vice president Steve Discher
Evolving to a Risk-based Pricing Model
IDM Quarterly Newsletter (Vol.2, Issue 3), Summer 2005
Nolan executive vice president Steve Discher
The Critical Path to Excellence
Insurance & Technology, July 25, 2005
Nolan senior vice president Ed Fenwick
Striking a Balance Between Business and IT
Business Insurance, July 18, 2005
Nolan executive vice president Steve Discher
6 Strategies for the Future
Best's Review, May 2005
Nolan executive vice president Steve Discher
Best's Review subscribers click above link to view online.
(Contact
Us for reprints)
P&C Execs Address Core Issues
Insurance Networking News, April 1, 2005
Nolan's 2005 P&C Survey is highlighted in this article
The Marriage of Knowledge to Business Process
Business Insurance, March 21, 2005
Nolan senior consultant Don Himes
SOA: Plug and Play
Insurance & Technology, February 21, 2005
Nolan executive vice president Rod Travers
Budgets Hold Steady, But Spitzer's The Wild Card
Insurance Networking News, January 3, 2005
Nolan executive vice president Steve Discher
How
to Problem-Solve Using a Team Approach
Nolan Newsletter, Fourth Quarter 2004
Nolan senior consultant Linda Bambacus
Look Before You Leap
TechDecisions, October 2004
Nolan executive vice president Rod Travers
Honoring the Best in the Business
Insurance & Technology, October 12, 2004
Nolan executive vice president Rod Travers
Lights,
Cameras, Systems Development!
Insurance & Technology News, September 8, 2004
Nolan senior consultant
Eugene Reagan
UnumProvident Eyes Efficiency
Through Cost Cuts
Chattanooga Times Free Press, July 16, 2004
Nolan chairman & CEO Dennis Sullivan
Tips
to Manage and Improve Systems-Related Projects
Nolan Newsletter, Second Quarter 2004
Nolan executive vice president Rod Travers
TOWER Powers West Bend
Insurance & Technology News, March 16, 2004
Nolan Company was credited in this article
Two Cultures in the Insurance Industry
Nolan Newsletter, First Quarter 2004
Nolan senior consultant Eugene Reagan
Smart
Use of Business-side Resources Optimizes Technology ROI
Nolan Newsletter, First Quarter 2004
Nolan senior vice president Ed Fenwick
Renewed Focus on Process
to get Results from Technology
LOMA Resource, January 2004
Nolan executive director Ben DiSylvester
Engage
in Process Redesign Before Seeking Technology
CPCU Society's IT Newsletter, January 2004
Nolan executive vice Kim Wilkes
Getting to Lift Off: Why Organizations
Won't Commit to Wireless
The Wireless Way Mobile Newsletter, November 1, 2003
Nolan executive vice president Rod Travers
An
Interview with Zurich's Don Hurzeler
IASA's the Interpreter, Fall 2003
Nolan chairman & CEO Dennis Sullivan
Be
Careful Not to Block Your Organization's Success
AITP Information Executive, October 1, 2003
Nolan executive director Ben DiSylvester
Don't Try This At Home
TechDecisions, October 2003
Nolan executive vice president Rod Travers
Measuring First
Line Claim Performance
Claims Magazine, September 2003
Nolan senior consultant Larry Wood
Tech Vendors Must Be Problem Solvers
National Underwriter P&C, August 11, 2003
Nolan executive vice president Rod Travers
Insurance Tech Vendors are Suffer from a Crisis of Confidence
National Underwriter L&H, August 4, 2003
Nolan executive vice president Rod Travers
Contact Us for reprints
Technology
Effort Underestimated, Effectiveness Varies
National Underwriter & TechDecisions, July 2003
Nolan senior consultants Eugene Reagan, Rod Travers, Ron Zimmer
High-Tech + High-Touch = Great Service
LOMA Resource, June 2003
Nolan chairman & CEO Dennis Sullivan
A Goal is a Dream With a Deadline
AITP Information Executive, May/June 2003
Nolan senior consultant Ron Zimmer
Tune Up Your Dashboard
ComputerWorld Executive Suite, May 26, 2003
Nolan executive vice Rod Travers
The Future of the Professional
Liability Insurance Industry
The Physician Insurer, Second Quarter 2003
Nolan executive director Ben DiSylvester
No Relief in Sight For Beleaguered Insurers
Dallas Business Journal, January 31, 2003
Nolan executive director Ben DiSylvester
Reality
Means Taking Action
IASA Interpreter, Showcase 2002 Special Edition
Nolan chairman & CEO Dennis Sullivan
You Bet Your Life: Nolan Looks at the Future of Life Insurance
Technology
TechDecisions, June 2002
Nolan chairman Ben DiSylvester
Automating
P/C Claims Improves the Bottom Line
National Underwriter, April 2002
Nolan senior consultant Larry Wood
Ready Or Not, Here Comes HIPAA
Insurance Networking News, April 2002
Nolan Company was credited in this article
Facing the Future
Best's Review, March 2002
Nolan senior consultants Eugene Reagan and Ron Zimmer
(Contact
Us
for reprints)
Alliances and Partnerships
Insurance & Technology News, November 8, 2001
Nolan Company was credited in this article
There Is No Finish Line In The Race To The Future
National Underwriter P&C, July 6, 2001
Nolan Company's 2001 P&C Study Report is cited in this article
New Technology: Not As Good As We Hoped, Or As Bad As We Feared
National Underwriter P&C, July 6, 2001
Nolan Company's 2001 P&C Study Report is cited in this article
Insurers Must Adapt Fast To Survive Changing Market
National Underwriter P&C, July 2, 2001
Nolan senior consultant Kenneth Brown
The Exclusive Agent - Surviving
in Our New Economy
EXCLUSIVEfocus, Winter 2001
Nolan executive vice president Kim Wilkes
CNA Surety/ImageRight
TechDecisions, August 2000
Nolan Company is credited in this article
Life Insurers Must Pick A Strategy And Stick To It
National Underwriter L&H, October 14, 1996
Nolan executive director Ben DiSylvester
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