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Callahan enhances LOMA Course

Insurance industry association LOMA recently introduced its newest FLMI course, LOMA 335—Operational Excellence in Financial Services, which focuses on helping financial services employees improve performance in company operations. Nolan is a strong supporter of LOMA, and we are proud that our insurance practice director Steve Callahan was a member of the textbook development panel.

The course content offers successful management practices in areas such as the operating environment, leadership, analysis and decision making, quality management, project management, and technology. “Steve’s expertise in the subject matter and contributions to the course material were a great asset to the successful completion of this project,” according to Susan Conant, LOMA Senior Associate and content developer. Steve championed the inclusion of topics such as evidence-based management and expert underwriting systems, and ensured accurate treatment of technology. He also provided the basis for some important sidebars, which are formally attributed to him.

LOMA’s Fellow, Life Management Institute (FLMI) Program is a 10-course professional development program that provides industry-specific business education in the context of the insurance and financial services industry. Operational Excellence in Financial Services is an assigned text for FLMI 335, a required course to earn the Fellow, Life Management Institute (FLMI) professional designation. The FLMI Program is the world’s largest university-level education program in insurance and financial services. To learn more, visit www.loma.org.