Do you know how your line-of-business efficiency and productivity compare to peers of similar asset size? Do you have a structured process in place for identifying, quantifying, and prioritizing departments and lines of business that have the greatest opportunity for immediate cost and profit improvements? Now you can! Register to participate in the Robert E. Nolan Company's 14th annual Efficiency Ratio Performance Benchmarking Study. Banks, thrifts, and credit unions with assets over $900 million are eligible. The study is a unique survey of income, expense, staffing levels, and productivity by line of business.

Take Steps to Improve Efficiency and Effectiveness

Each participant receives a valuable detailed executive summary and research report containing more than 1,100 performance ratios. The efficiency and effectiveness of each ratio is rated, and industry comparisons are made between benchmark (top quartile), median, and average performers in each business area. This information is routinely used by participants to:

• Target improvement initiatives to reduce expenses and increase revenue
• Identify improvements in customer service
• Analyze employee productivity by department
• Pinpoint performance gaps in business processes and technology

Walk Through the Online Demo

Browse the free online demo to get a feel for the results that participants receive. You can view a sample executive summary, read the survey methodology, and browse line-of-business charts.

New for 2008... Additional Data Input File Guidance!

The Nolan ER Study Project Lead will conduct a free instructional Webinar to guide participating institutions through completion of the data input file. He will share insight on commonly asked questions surrounding time requirements, data breakout, and assistance you may require from other business units. The Webinar is scheduled for Thursday, February 28 at 3:00 p.m. EST. This event is available to registered, participating institutions only.

To register your institution, please visit www.bankbenchmarks.com. Registration in the study is free.