The Strategic
Impact of Poor Data Quality (Part 1)
Nolan Newsletter, Fourth Quarter 2007
Eugene Reagan contributed this article to Nolan's quarterly newsletter.

The ABCs
of Web 2.0
Nolan Newsletter, Fourth Quarter 2007
Ed Fenwick contributed this article to Nolan's quarterly newsletter.

What Makes
A Great CIO?
Nolan Newsletter, Fourth Quarter 2007
Rod Travers contributed this article to Nolan's quarterly newsletter.

The Path Less Traveled
the IASA Interpreter, Post-Conference 2007 Issue (pages 26
& 30)
Rod Travers, Nolan Executive Vice President, discusses his observations
from an IT perspective at this year's annual conference in June,
and the variables surrounding the technology buying process.

Getting It Right
TechDecisions, September 2007 (pages 32-34)
Nolan Executive Vice President Rod Travers is interviewed in this article
which appeared in TechDecisions' monthly INSIDE TRACK column
on pages 32-34. It discusses how technology implementation impacts
business results in relation to meeting project expectations.

On a Clear Day...
TechDecisions, August 2007 (pages 14-16)
Steve Callahan, Nolan Senior Consultant and Practice Development
Director, is interviewed for this article in the August issue of
TechDecisions. Publication writer Robert Regis Hyle interviewed
Steve for "On a Clear Day..." The article is a feature story that
discusses geographic information systems (GIS) usage and how its
underwriting and marketing possibilities are making the technology
a necessity for carriers in the insurance industry.

Open Source Software At What Cost?
Credit Union Business, June 2007 (pages 18-20)
Nolan Executive Vice President Rod Travers is quoted in this article
which focuses on the benefits versus risks of low-cost applications
and shared (open source) code potentially being used by Credit Unions.

Life and Annuity Industry Uses Technology to Grow
Insurance Networking News, June 2007 (page 34)
Nolan's Life & Annuity Survey is highlighted in the "Statistically
Speaking" section of INN.

From Me To You
Insurance & Technology, May 2007 (pages 30-35)
Ben DiSylvester and Bob Cecchini are interviewed in the Cover Story
article, "From Me to You," authored by Anthony O'Donnell. This
article describes how insurers are moving from simply providing a
good standard of customer service to delivering a highly consistent,
personalized experienced, better described as "customer intimacy."

Where Are We?
TechDecisions, May 2007 (pages 16-21)
Nolan Executive Vice President Rod Travers contributed to the May issue
of TechDecisions. Publication writer Robert Regis Hyle interviewed
Rod for "Where Are We?" The article is a feature story that discusses
mobile and wireless technology in the insurance industry.

The Key of E
TechDecisions, April 2007 (page 7)
Nolan Executive Vice President Steve Discher is interviewed in this
article authored by Robert Regis Hyle in the "Stats Watch" section
of TechDecisions. Nolan's Life & Annuity Survey Study is referenced
and highlights the growth and wide use of electronic applications
in the insurance business.

Retiring
Losses
Nolan Newsletter, Second Quarter 2007
Ed Fenwick contributed this article to Nolan's quarterly newsletter.

Information
Technology: Enabler or Obstacle?
Nolan Newsletter, Second Quarter 2007
Rod Travers contributed this article to Nolan's quarterly newsletter.

Perspectives
in IT
Nolan Newsletter, Second Quarter 2007
Linda Bambacus contributed this article to Nolan's quarterly newsletter.

A New Approach for a New Year: "Wait and See" or Leading Edge?
IASA Interpreter, Winter 2007 (page 24)
Nolan Executive Vice President Rod Travers authored this article, "A
New Approach For A New Year," published in the Winter edition of
IASA's theInterpreter. The article explores several technology
management topics including SOA, ethics, and agility.

Working Hard To Keep Metadata Clean
Insurance Networking News, March 2007 (page 25)
Nolan Executive Vice President Rod Travers is quoted in the last paragraph
of this article which explains how keeping metadata consistent ("householding")
represents a challenge for multi-line insurance carriers.

Wireless, Real Time And Online
Insurance & Technology, January 2007 (online article)
Rod Travers contributed this article, "Wireless, Real Time and Online,"
to the online section of I&T's Insurance Technology Forecast. Rod
explains how market agility is essential in today's continuing emergence
of wireless technologies.

Unmet Expectations
TechDecisions, January 2007
Nolan Executive Vice President Rod Travers is quoted in this article
in the "Stats Watch" section of TechDecisions. Rod reviews
the highlights of the results from the "IT as a Business Enabler"
survey conducted in conjunction with IASA.

Standard Exceptions
Nolan Newsletter, First Quarter 2007
Dennis Sullivan contributed this article to Nolan's quarterly newsletter.

Looking Ahead
Nolan Newsletter, First Quarter 2007
Rod Travers contributed this article to Nolan's quarterly newsletter.

Disaster
Plan Reality Check
Nolan Newsletter, First Quarter 2007
Mike Bondura contributed this article to Nolan's quarterly newsletter.

Slipping Through the Cracks
TechDecisions, December 2006
Ara C. Trembly
Nolan Company is credited in this article

Ready, Set, Go?
Best's Review, November 2006 (Pg. 51)
Merit Smith
Nolan Vice President Merit Smith was quoted in this article

We
Need A New IT Curriculum
Nolan Newsletter, Third Quarter 2006
Rod Travers

Management Information - Becoming e-Ffective
Nolan Newsletter, Third Quarter 2006
Greg Madsen

Wireless
Strategies for an Evolving Industry
LOMA Resource, May 2006
Tammy J. McInturff
Nolan Executive Vice President Rod Travers is quoted in this article

Tough Calls
Insurance & Technology, December 23, 2005
Nolan Senior Consultant Bob Cecchini is quoted in this article

A Time for Innovation
IASA's The Interpreter, Post-Conference 2005 Issue
Rod Travers

How Much Should IT Cost?
TechDecisions, July 2005
Marek Jakubik
Nolan Company was credited in
this article

Vendor Management Tips: Building Relationships
ComputerWorld, February 2005
Rod Travers

Vendor Management Tips: The Details
ComputerWorld, February 2005
Rod Travers

Tips for Dealing with Sales Calls
ComputerWorld, February 2005
Rod Travers

Technology Supply and Business Demand: How's Your Alignment?
Nolan Newsletter, Third Quarter 2004
Steve Discher

Proving Information Technology's Worth
Insurance & Technology, October 12, 2004
Nolan Executive Vice President Technology Rod Travers was quoted in this
article
(contact us for reprints)

BPM: A
Better Mousetrap?
TechDecisions, October 2004
Michael Voelker
Nolan Executive Vice President Technology Rod Travers was quoted in
this article
(contact us for
reprints)

Dusting Off the Process
TechDecisions, August 2004
Nolan Executive Vice President Technology Rod Travers was quoted in this
article

Tips to Manage
and Improve Systems-related Projects
Nolan Newsletter, Second Quarter 2004
Rod Travers

Up Next
Nolan Newsletter, First Quarter 2004
Rod Travers

How to Improve
Your Process for Developing Business Requirements
Nolan Newsletter, Fourth Quarter 2003
Ed Fenwick

Tune Up Your
Dashboard
Nolan Newsletter, Second Quarter 2003
Rod Travers

You Bet Your Life: Nolan
Looks at the Future of Life Insurance Technology
Technology Decisions, June 2002
Robert Regis Hyle
Nolan Chairman Ben DiSylvester is quoted in this article

OpenCase... (Reader Discussion Column)
Baseline Magazine, June 2002 (page 14)
Rod Travers

Start With Strategy
CIO Magazine, September 2001
Rod Travers

Technology: Who Needs It?
TechDecisions, August 2001
Robert Regis Hyle
Nolan Executive Vice President Rod Travers is quoted in this article

E-Culture
CIO Magazine, September 2000
Rod Travers
