The
Nolan Company hosted a free, interactive web seminar to discuss
the findings of our annual Efficiency Ratio Benchmarking
study - a survey of income, expense, staffing levels,
and productivity by line of business. Robert Grasing,
Nolan President, and Rob Keene, Nolan Practice
Director, discussed key performance ratios for each
major line of business, the role of technology on
performance, trends in the industry, and how to develop
an improvement plan. The presentation included valuable
insights into how the study findings reveal departments
and lines of business that have the greatest opportunity
for immediate profit improvement. To listen to the Nolan Efficiency Ratio Benchmarking
Webinar,
click here.
Nolan Senior Vice President, Rod Travers, discussed
the topic of Wireless and Mobile technologies for insurance
companies as part of a National Underwriter web seminar
on Tuesday, November 15,
2005 at 2:00 p.m. EST.
October 18, 2005: DEVELOPING A WIRELESS STRATEGY FOR
YOUR INSURANCE BUSINESS
Nolan Senior Vice President, Rod Travers, discussed
the topic of wireless technologies for insurance
companies at a web seminar held by Insurance Networking News
on Tuesday, October 18,
2005 at 2:00 p.m. EST. For more information,
click here.
October 6-8, 2005: ACE-SCLA ANNUAL CLAIMS EXPOSITION AND
CONFERENCE
Nolan was a Silver-level sponsor of this fall event held in Orlando, Florida. For more information visit
http://www.ace-scla.com/.
July 29, 2005: IASA Chapter Meeting
Rod Travers, Nolan Senior Vice President of Technology,
spoke on the topic of outsourcing at this IASA Texas chapter meeting.
For more information on the IASA Texas Chapter,
click here.
June 20-22, 2005: LIMRA Executive Marketing Forum
This executive forum hosted CEOs and marketing executives
of small and mid-size insurers. Ben DiSylvester, Nolan
chairman, spoke on the challenges and risks marketing officers
face in the insurance industry. For more information about LIMRA, visit
www.limra.com.
June 13, 2005: ITFMA - IT Performance Management and
Benchmarking Conference
Nolan Chairman Ben DiSylvester spoke at this event in San
Diego, CA.
June 6-8, 2005: BAI National Loan Operations
Nolan President Bob Grasing and Old National Bank discussed
designing an integrated loan process at this annual event to
be held in Washington, DC. For more information about BAI, visit
www.bai.org.
June 5-8, 2005: IASA Annual Convention and Business Show
Rod Travers, senior vice president technology and Steve Discher,
Senior Vice President, presented speeches on BPM and Business-driven
IT. This year's annual convention was held in Anaheim, CA
with an attendance of over 2,000 people. Nolan was a co-sponsor
of the Tuesday keynote speech. For more information on IASA,
visit
www.iasa.org.
May 22-24, 2005: ACORD LOMA Insurance Systems Forum
Nolan was a Gold Sponsor
of this year's Forum in Orlando, FL. Nolan Senior Vice
President, Steve Discher, spoke
on "Operations Excellence," how to drive change to extract value.
For more information on LOMA, visit
www.loma.org.
May 22-25, 2005: AMIfs/BAI Profitability and Performance
Measurement Forum
BAI's SmartTactics and the PPM Forum were
held together in Miami, FL. Nolan was a Premier
Sponsor of this year's event. Nolan President, Bob Grasing,
conducted a 45-minute case history clinic for bankers.
April 28, 2005: Insurance Networking News Webinar
Nolan Chairman, Ben DiSylvester, participated as an analyst
in this webinar on the topic of using enterprise decision management
to lower expense ratios. For more information,
visit
www.insurancenetworking.com.
April 20, 2005: IASA Chapter Meeting
Steve Discher, Nolan Senior Vice President, spoke at the IASA Central Illinois local chapter's spring conference in Bloomington.
April 4, 2005: Insurance Data Management Association Seminar
Rod Travers, Nolan SVP Technology, discussed BPM in the
insurance industry. Rod talked about how BPM is both similar and different than other approaches, and he also
discussed when to use a BPMS. For more information about
BPM, visit our
BPM Information
Center.
February 23-25, 2005: LOMA Customer Service Conference
Nolan and Horace Mann Insurance presented the speech
"Becoming a Customer Centric Organization: Is It Worth It?"
at this industry event that was held in Las Vegas.

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