NOLAN EVENTS – 2008 IASA Annual Conference

The Nolan Company is honored to sponsor the IASA keynote presentation to be given by John Glenn - American Legend, Astronaut, U.S. Senator, and Businessman. Nolan CEO, Dennis Sullivan, has the pleasure of introducing Senator Glenn. A photo opportunity with John Glenn will be given away to five winners courtesy of the Robert E. Nolan Company.  Winners will be announced by Nolan Executive Vice President Rod Travers on Wednesday morning, June 4, prior to the Keynote address.
 

Improving Departmental Efficiencies with ECM - Allianz Life uses ECM across many departments and will share how they consistently improve business process efficiencies, lower costs, and improve service levels with fast access to information.

An Enterprise View of Business Process - Capital City Insurance Company uses ECM to create a "view across the horizon" of business processes and facilitate organizational collaboration.  They will share how ECM takes content from multiple sources and capture, manage, store, and deliver it on an "on demand" basis.

Tuesday, June 3 - 3:30 p.m.
Business Analytics: Unlocking Your Data (Session 577)
Speakers: Merit Smith, Vice President, Robert E. Nolan Company
Tom Newman, Executive Vice President, Foundation Surgery Affiliates

Insurers are sometimes data rich and information poor. A new generation of business analytics and business intelligence tools are making it easier than ever to transform raw data into actionable management information.  This presentation will show you how a respected financial services company uses business analytics to manage more insightfully and break through long-standing operational challenges to improve business performance.  Session objectives are:

Tuesday, June 3 - 3:30 p.m.
IT & Business (Session 574)
Moderator: Ara C. Trembly, National Underwriter
Rod Travers, Nolan Executive Vice President, will serve as a panelist

Greed, Lies and Foolishness: Why Can’t IT and Business Get Along? Much has been written and said about the ongoing battle between IT personnel and business managers in modern organizations, yet the conflict has, if anything, escalated in recent years. Some say the problem is a lack of clear communication between the two parties, while others side completely with one camp or another—branding IT people as badly-dressed nerds without a clue as to how business works, or as hopeless Luddites that don’t know the first thing about what technology is or how it works. Still others point to unrealistic expectations on both sides of the fence. This panel session, moderated by National Underwriter Technology Editor Ara C. Trembly, will offer views and debate on these issues from insurance company business personnel and insurance company CIOs/CTOs. The focus will be on identifying problems and crafting solutions that participants can take back to their own companies/enterprises. Session objectives are:

Tuesday, June 3 - 3:30 p.m.
BPM: A Primer for Improving Operational Performance & Efficiency (Session 575)
Panelist: Steve Discher, Executive Vice President, Robert E. Nolan Company
 

Wednesday, June 4 - 9:30-11:00 a.m.
IT Town Hall (Session 671)
Moderator: Rod Travers, Nolan Executive Vice President
Panelists: Marcus Ryu (Guidewire Software)
Darby O'Neill (Princeton Insurance)
Ara Trembly (National Underwriter)

Let your voice be heard in the IT Town Hall which will explore getting IT and business to work together more effectively and the role technology should play in helping insurers improve service, quality, and costs. Visit www.iasa.org for more information about the 2008 IASA Annual Conference.