Robert E. Nolan Company Announces New Report: “The New Era of Service Differentiation”

DALLAS--(BUSINESS WIRE)--The Robert E. Nolan Company, a strategy and operations consulting firm, today announced the release of a new report on the topic of service improvement and differentiation.

In the insurance and financial services arena, service excellence has proven to be the dominant market differentiator. This new report from the Nolan Company provides a diverse, real-world perspective on this complex topic.

To download a copy of “The New Era of Service Differentiation,” visit www.renolan.com/service.

ABOUT NOLAN. The Robert E. Nolan Company is a management consulting firm specializing in the insurance, health care, and financial services industries. For over 38 years, Nolan has helped companies achieve measurable improvements in service, quality, productivity, and costs through process innovation and effective use of technology. For more information, visit www.renolan.com.