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Business Process Management

Business Process Management (BPM) is a combination of technology and management practices that takes a process-centric approach to managing and automating processes. This is in contrast to the technology and data-centric approaches that are the norm. BPM does not replace existing systems, rather, it blends process management practices with automation to make existing systems work together where they have not before, and it automates processes that were not previously practical to automate.

The Robert E. Nolan Company provides comprehensive BPM consulting services which are built upon our proven methodologies. Our services include process design, business and technology requirements, business/technology integration, and measurement design. In addition, we help companies select and implement the most appropriate BPM technology founded on fact-based needs analysis. Nolan is vendor-neutral, thus our recommendations are objective and developed based on our clients' unique business requirements. The benefits of our assistance include seamless process/technology integration, process-focused management practices, improved productivity and service, and reduced operational costs.

BPM Articles

BPM - Tying it All Together

Rod Travers

BPM: A Better Mousetrap?

TechDecisions, October 2004
Michael Voelker
Nolan SVP Technology Rod Travers was quoted in this article.
 

BPM Presentations

BPM: The Basics, An Objective Overview for Business and IT Leaders

Presented at the 2004 IASA Educational Conference by Rod Travers, SVP Technology
To receive a copy of this presentation, please email us.

Attend an Archived BPM Webinar

Achieving Operational Improvement: Leveraging BPM and Content Management
Presented by National Underwriter, Nolan, Systemware and Fuego
 

Recommended Reading List

"BPM:The Third Wave" by Howard Smith & Peter Fingar (2003)
"Business Process Management is a Team Sport" by Andrew Spanyi (2003)
"Business Services Orchestration" by Waqar Sadiq & Felix Racca (2003)