Consulting Expertise

Principal Consultant

Mike Meyer is a Principal Consultant for The Nolan Company. He has over 30 years of financial services industry experience including health insurance claims and service operations performance improvement and technology selection and optimization. Mike also has deep expertise in activity-based costing, balanced scorecard measurement, staffing model development, change management, call center management, continuous quality improvement, and strategic planning.

Management Consultants
Practice Director

Ray Mazzotta is an accomplished insurance professional with more than 35 years of industry experience. He has in-depth knowledge and experience in underwriting, operations effectiveness, profit optimization, turnarounds, and brand and reputation building.