Healthcare Consulting Expertise

The Nolan Company provides full service management consulting expertise to solve the complex and multi-dimensional challenges of today’s healthcare industry. Driven by seasoned healthcare leaders with line management experience in operations and technology combined with Nolan’s proprietary methods and IP, we help you achieve your strategic objectives.

In addition to our management consulting capabilities, our Healthcare Practice Areas focus on key industry issues:

Healthcare Value Government Programs
Vendor Solutions Healthcare IT
Operations Effectiveness  

Healthcare Value

For years, health insurers have focused on improving administrative efficiency. But in today’s evolving health care marketplace, payers need to engage their members and providers more effectively. Through our Healthcare Value practice, The Nolan Company helps health insurers build value-based relationships that reflect what providers and member customers need.

Healthcare Value Practice Overview

Learn more:
A Healthy Plan for Member Engagement
New Engagement Models and Admin Expense

Government Programs

A number of ACA regulatory changes begin with mandates for Medicare and Medicaid, making government programs the vanguard for many healthcare reforms.  Nolan not only helps companies comply with the requirements of ACA, we also help to manage the front- and back-office implications of these changes.  Using proven tools, models, and frameworks designed to help improve the experience of beneficiaries and enable healthier outcomes, Nolan works to control costs, optimize revenue, and effectively manage the funds afforded to the programs.

Government Programs Practice Overview

Vendor Solutions

Managed care organizations (MCOs) face an evolving environment that will have significant impacts on the capabilities they need to deploy. From helping to develop the case for change through assisting in the selection of a vendor solution to deploying new capabilities, Nolan works to position the implementation project as a business-driven initiative to successfully deliver the target business capabilities. We provide you with the expertise to evaluate your current platform to ensure the right foundation for compliance and strategic investment. At the same time, we consider the complexities of replacing current capabilities as we guide you in determining the new capabilities necessary to remain competitive.

Vendor Solutions Practice Overview

Healthcare IT

In today’s healthcare setting, technology plays an integral role in both the efficiency and effectiveness of managed care organizations (MCOs). Nolan focuses on the successful enablement of business capabilities with IT solutions in order to help optimize operations and maximize value. Our seasoned consultants have executive-level experience in healthcare IT, allowing us to quickly bridge any gaps with business and operating units. Combined with Nolan’s tools and methods, our solutions are designed to improve competitiveness, effectiveness, and performance for our clients. Nolan is vendor-neutral; thus our recommendations are objective and developed based on each client’s unique business requirements.

Healthcare IT Practice Overview

Operations Effectiveness

As the healthcare industry continues to evolve and provider and member engagement models change, managed care organizations (MCOs) need to ensure that legacy operations are effective and efficient to manage administrative expense and to provide a solid base for new capabilities. In addition, as new capabilities are built and deployed, organizations should take the time to ensure new operating models are mature and well managed. Beyond traditional process design techniques, Nolan provides a suite of services and offerings that help organizations stay focused on key activities, ensure operations are robust and will persist, and link operational performance to business value.

Learn more:
Process Architecture