E-newsletters

Process Mining and Customer Retention
Merit Smith
February 14, 2008
Today's War Over Talent And What To Do About It
Steve Discher
January 08, 2008
What Makes a Great CIO?
Rod Travers
December 05, 2007
The $2000 Trebuchet: Flying Pumpkins and Process Design
Merit Smith
November 07, 2007
A Recipe for Leadership
Jim Dunham
October 05, 2007
It's Not How You Drive, It's How You Arrive
Kim Wilkes
September 06, 2007
The Most Common IVR Design Error for Health Plans
Merit Smith
August 01, 2007

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